The quiet death of postmaster@anywhere

June 6, 2010

I like following RFCs, by and large, and I like being a good Internet neighbour, and I have been behind one or another postmaster@ address for a very long time. But I have to face reality and admit something; regardless of what the RFCs say, the postmaster address is dead and has been for years, and basically no one would notice if we quietly turned off ours.

It would be one thing if postmaster addresses didn't get any email at all, but of course this isn't the case. Postmaster addresses may not get email from people any more, but they get plenty of spam and a decent amount of bounce messages. The people behind postmaster addresses have been noticing this for years, so for years more and more of them have been going dark; either there's no postmaster address at all, or email to it is never seen by a human (at least in practice). Of course this compounds upon itself; as more and more postmaster addresses have been turned into the equivalent of /dev/null, fewer and fewer people email any postmaster address any more so the spam piles higher and higher.

(One of the problems with any address that gets a large pile of spam and very little real email is that it's easy to miss the rare exception, ie the real mail. Humans very quickly come to expect the routine case and automatically assume it, and when the real case is spam you start deleting mail on reflex without really looking at it. When a real person emails you, it's easy to not actually notice.)

This may be different for large or popular domains, but it's certainly the truth here; I think it's been years since our postmaster alias got anything but spam or bounces. And these days I'd have to be pretty desperate before I bothered to email a postmaster address somewhere else (and I wouldn't really expect any results). So the reality is that postmaster addresses are dead and have been for years, however sad I find it that another bit of the old Internet has quietly come to an end.

(Despite having said this, we're not likely to turn off our postmaster address any time soon because right now, the spam filtering on it keeps the noise almost entirely away. But if that ever changed, I suspect that our postmaster alias might get axed fairly fast.)


Comments on this page:

From 124.169.95.197 at 2010-06-06 04:14:29:

A positive outcome from disabling the postmaster@ address is that you create some work for the poor assholes over at rfc-ignorant and help keep them off the street.

From 82.208.202.153 at 2010-06-06 04:34:30:

As Wietse Venema once said, "Spam is war. RFCs don't apply". But I don't think it can be easily applied to postmaster/abuse addresses. I can't even remember the last time I've got a real email to postmaster address (I guess everything just works :). But, its one of those things which you don't really need, unless you really really need them, and then they better be there. Unfortunately, they can't be switched on and off at will. Apart from having them as last resort, if you don't have them, you might find your server listed on a rfc-ignorant.org black list. So I guess they're here to stay.

BTW, I practicaly don't get much spam to postmaster/abuse adresses. Its one of the best ways to get blacklisted, so I always thought even spammer wouldn't be that stupid. But, maybe I'm just lucky? Not so with other generic addresses like webmaster@... they are spamed regularely.

From 188.4.197.183 at 2010-06-08 11:04:33:
Written on 06 June 2010.
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